The Memorial will be observing strict physical distancing and hygiene measures to protect the health of all visitors and staff and minimise the spread of COVID-19 (coronavirus).

To help keep everyone safe, please read the following information

What’s open

The Hall of Memory, Hall of Silence, Hall of Service, exhibitions and displays and the Memorial Shop.

What’s closed

There are no guided tours or events, Please contact RUSI's Ursula Davidson Library  for access information.

What we’re asking you to do

• Book a free timed-entry ticket online via Eventbrite.
• Provide your name and contact details when booking to support contact tracing (anyone booking on behalf of others is required to provide those people’s contact details).
• Arrive for the time you’ve booked and wait to be checked in by Memorial staff. Entry to the Memorial is via the western ground floor entrance (Elizabeth St side of the building).
• Visit the NSW Health website for current public health advice in relation to areas where people should be self isolating.
• Bring a credit or debit card for any shop purchases (we won’t be accepting cash).
• Avoid bringing large bags.
• Don’t visit in a large group.
• Don’t visit if you’re unwell, have experienced cold or flu symptoms in the last 14 days, or have returned from overseas in the last 14 days.
• Consider downloading the COVIDSafe app.

At the Memorial

• Use the hand-sanitiser provided on arrival.
• Keep at least 1.5 metres distance from others at all times.
• Wait in a marked queue or go elsewhere if a particular space has too many people.
• Allow less-mobile visitors to use the lift or inclinators first, or consider using the stairs.
• Cough and sneeze into your elbow or a tissue, and put the tissue in a bin.
• Wash your hands with soap for at least 20 seconds in our restrooms.
• Please don’t touch the objects on display.

Visitors who don’t comply with these conditions will not be admitted or will be asked to leave to ensure the safety of all.

What we’re doing for you

• There are separate entry and exit doors, floor markings and signage to help visitors maintain safe distances.
• Each space is marked with its maximum capacity, based on the rule of 1 person per 4 square metres.
• We’re cleaning frequently with hospital-grade disinfectants.
• We’ve provided hand sanitisers at the Memorial entry and at various places throughout the building.
• We will continue to be guided by the NSW Government’s health guidelines and will provide updates to this information.

Ticket FAQs

• Your visit will be limited to the 1.5 hour session time listed on your ticket. 
• You can book a maximum of 5 tickets. A confirmation email containing your tickets will be sent to you after booking.
• Tickets can be printed at home or shown on your mobile device on entry.
• To make changes to your booking, please email [email protected] before 3pm Monday to Friday only.
• Tickets can be booked up to 24 December 2020. 

Tickets and booking available online theanzacmemorial.eventbrite.com.au